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Payment & shipping

Bank details

Berliner Volksbank
IBAN: DE87 1009 0000 2298 8520 07
Swift/BIC: BEVODEBB

Address Berliner Volksbank: Wittestraße 30R, 13509 Berlin

 

Method of payment

1. Cash on advance (new customers)

Shipment of goods
If all goods on order are in stock, the order will be shipped as soon as we have received your bank transfer in our account. Please note that a bank transfer could take about 2 to 3 weekdays.

 
Payment
We would appreciate it if you could make sure that the reason for payment states the correct invoice number / order number, so that we can allocate your payment.

Bank details
You find all necessary banking details in your electronic order confirmation from bdL KG.

Please note
We reserve the right to cancel the order if we should not record any bank transfer within 7 weekdays.

 

2. Direct Debit

Shipment of goods
Delivery upon receipt of payment and as soon as all goods on order are available.
 
Payment

This method of payment is available to commercial customers as from their third order. Your order will be shipped after your bank account has been charged with the amount invoiced.

Please note
If your account should not be sufficiently covered, we will invoice an additional lump sum in the amount of 10 €.

 

3. Purchase on account

Shipment of goods
Your order will be dispatched as soon as all goods on order are available.
 
Payment

This method of payment is available to commercial customers as from their third order. The amount invoiced is payable upon receipt and within due date of payment.
 

4. Cash payment upon pickup

Payment
If you would like to pick up your order at our branch in Berlin, you may pay cash if prearranged.

 

Shipping and handling within the European Union

Please note: Invoicing and delivery only to customers in other EU countries.
Shipping is charged by weight of delivery. Conditions of delivery (Incoterm) DAP.  Shipping costs will be stated separately in the order confirmation.

We deliver from stock Berlin / ex factory to the customer's stated address either via parcel service (DPD) or shipping company.

Concerning VAT ID
If you let us know your valid VAT ID when placing your order with us, the delivery will be VAT-exempt. In this case the order confirmation will show the net amount.

If you place your order without letting us know your VAT ID, we will charge the German VAT rate which we cannot refund subsequently.

 

Term of delivery

Delivery upon receipt of payment (except purchase on account) and as soon as all goods on order are available. If not stated otherwise in your order confirmation, the following terms of delivery apply:

  • Germany: 3 to 5 days
  • other European countries: 5 to 20 days

Please note that there are no deliveries on Sundays and public holidays.

You have ordered items with different delivery times? Unless otherwise agreed, we will ship your order when all items are available. In this case the delivery time of your order depends on the item with longest delivery time.

If you would like to pick up your order at our branch in Berlin, we will inform you about pick-up time via email. In this case we won't charge any shipping costs.